About CityServiceValcon

CityServiceValcon is quickly spreading as one of the major logistics and delivery industry leaders in the United States. If you intend to do business with a robust energy company, you have found the right people.

In business since 1932 our mission continues to escalate quality and service with a leading edge in professional etiquette, technology, and resources. As a preeminent distributor of energy products in your area we will provide optimal outcomes for your fuel, propane, or lubricant needs.

Having been part of the community for so long, we pride ourselves on our ongoing mission to provide outstanding service and top quality energy products in a professional and profitable manner. We are the preeminent distributor of energy products to your location.

7 Operating Principles

We believe in 7 specific operating principles that are the foundation of our mission.

Honesty and Integrity:

In today’s fast-paced world it is easy for businesses to compromise on principles to save money. Rest assured we have your best interests in mind. The fact is, we put people first and take pride in caring for their accounts.

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Our Goals

Provide quality in service and products. 

Develop strong teams to exceed expectations.

Support positive growth in our communities.

Vision Statement

We aspire to be the most respected marketer in the region.

 

We will work as a team to provide innovative services and quality products to our customers.

 

We strive to grow and expand our business through core values of honesty and integrity which allows development and cultivation of profitability and maintaining a strong capital foundation.

 

We will create a safe and healthy environment for our employees in which they feel valued and can pursue their personal growth and career objectives.

 

We seek to contribute in a positive way to the communities we serve by staying true to our core values.

Community

Additionally, we want to take a moment to thank the community we serve. Without all of you, our friends, our family, and our neighbors, we wouldn’t be where we are today.

CityServiceValcon is proud serve in local community groups.  We have employees who volunteer regularly, coach sport teams, and serve on the boards of local businesses. The work we do in the community is perhaps our greatest asset.
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Articles and Happenings

CityServiceValcon

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Fuel, Propane, and Lubricants


Should you choose local or corporate?
We live in a world where the next mega-merger is just around the corner. Although the future belongs to huge companies with shareholders and board members far removed from their customers, we should never discount the value of working with a locally-owned and operated business.

The fact is, locally owned companies do a number of things better than their large, corporate counterparts. First and foremost, they are better communicators.

By their very nature, large corporations do not communicate well with their customers. It’s a basic principle, but when a customer has to claw their way through five layers of phone prompts and woefully unprepared customer service representatives, communication breaks down.

On the other hand, small- to mid-size locally-owned businesses have far fewer degrees of separation from their customers. When a customer calls, they immediately reach someone who is much closer to the decision maker – if not the decision maker themselves – than would be the entry-level call center representative working in another time zone.

Locally-owned companies are also far more agile. It’s no secret: when someone has to wade through miles of red tape just to get their unique customer service needs met, something’s wrong. One can debate until the cows come home if a customer is always right, in the literal sense. What isn’t debatable, however, is that the customer is always important. Their needs matter. Without flexibility, it’s hard to meet those needs.

At CityServiceValcon, we’re proud to embody all the values of a locally-owned and operated company. We are at the forefront of your needs. Just let us know what they are and watch us meet them.


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